We devise customized programs to meet specific company goals and enhance management and employee skills and abilities, resulting in a more productive and motivated workforce. These services include supervisory and management training and tools for employee skill development.
These programs are carried out in one of the following settings:
- On location, tailored to the specific needs or issues of your company.
- At a public conference, to address general needs of smaller companies or individuals.
All programs are tailored in duration, bearing in mind the time constraints with which most start-ups contend and the needs of growing and changing organizations where all programs are, in part, developed to practice teamwork.
Culture Development, Change, or Reinforcement
- Objective: To develop a strong culture and core values as the foundation for a successful organization.
- Developing unique core values that are inspiring and believable.
- Company-wide inclusion in the process of defining core values.
- Converging on core values that represent the corporate culture desired.
- Effective communication of core values and desired culture.
- Aligning individual core values of employees and management with corporate culture.
Recruiting, Interviewing, and Hiring Skills
- Objective: To hire and build an effective team.
- Target Audience: All employees involved in hiring, including Executives, Line Managers, HR Managers, and team members.
- Description: Workshops address the hiring process, recruiting resources, sourcing strategies to match company values, behavioral interviewing skills, and new employee integration. Focus on hiring with an unbiased approach to interviewing and acknowledging cultural differences in diverse candidates.
“It is essential to employ, trust, and reward those whose perspective, ability, and judgment are radically different from yours. It is also rare, for it requires uncommon humility, tolerance, and wisdom.”
Dee W. Hock
Effective Communication Skills
- Objective: To understand communication styles and achieve effective, successful communication within an organization.
- Target Audience: All employees.
- Description: Workshops emphasize assertive communication and active listening – without judgment or preconceived ideas, with a focus on communication that is empathetic, concise, direct, and timely.
Managing Meetings
- Objective: To achieve meeting objectives when conducting a meeting.
- Target Audience: Employees who conduct meetings.
- Description: Workshops emphasize process, organization, and effective facilitation. We identify different types of meetings and how to conduct them in order to achieve meeting objectives.
Performance Management
- Objective: To achieve individual and team ‘peak performance’ to foster the success of the employee, teams, and meet corporate objectives.
- Target Audience: Managers and leaders.
- Description: Workshops emphasize effective communication, performance management process, achieving ‘peak performance,’ and self-awareness. Aspects of effective performance management include setting goals, providing feedback, managing good and bad performance, and using rewards and coaching.
“If you already have a company newsletter, the best way to generate more communication without the risk of transferring information is the ‘staff meeting.”‘
Dilbert
Change Management
- Objective: To foster a culture that embraces ‘change’ as a constant factor that enables growth.
- Target Audience: All employees.
- Description: Workshops emphasize accepting and dealing with change as a way of life in any company and in life.
Compensation Management
- Objective: To create and convey an incentives and reward system aligned with corporate values and objectives.
- Target Audience: Managers.
- Description: Workshops emphasize the alignment of performance and compensation to ensure employees feel they are receiving fair compensation, basic compensation structures, and communication of compensation practices. There is a focus on the concept of ‘total compensation’ with incentive stock options as key, when applicable.
“Nobody can get paid enough to do something they don’t want to do.”
Cecilia Hayes
“Cecilia has vast experience working for global organizations, and works well both in non-profit and for-profit environments. She brings the unique benefit of understanding and appreciating a multi-cultural and diverse environment. She supported our non-profit before and during a period of transition, providing counsel to me, my staff and board members alike.”
Kathryn Hanson, Board Member, ReSurge International and Downtown College Prep